Melissa Eller

Web Solutions Support and Development Specialist

At a glance

Born and raised in a suburb of Detroit, MI. Received a Bachelor of Science in Animal Science from Michigan State University in 2006. Received an Associate in Business as a Computer Support Specialist from Lansing Community College in 2010.

My love of horses lead me to relocate to the horse capital, Lexington, KY at the end of 2011. Worked for equestrian organizations as an Executive Administrative Assistant, a Sport Programs Administrative Coordinator, and then a Junior Data Analyst before becoming a Software Developer.

Completed the Intro to Web Development (part-time, evenings, 9 weeks) course through Awesome Inc. Completed the Spring 2019 Web Developer Bootcamp (full-time, 4 weeks remote, 12 weeks in-person) course through Awesome Inc. Checkout my blog to see my journey through the Bootcamp.

I am a detail-oriented individual with a passion for problem solving and helping to implement cleanly designed and accessible interfaces for users.

Experience

Web Solutions Support and Development Specialist

Interactive Knowledge
August 2020 - Current

QA of Drupal/WordPress components to find bugs and check that the design matches any Adobe XD specifications. Adding and updating content via the CMS. Optimizing images for the web with Adobe Photoshop.
Completing browser and device functionality and accessibility testing for all releases.
Ensuring product compliance with Web Content Accessibility Guidelines (WCAG) 2.1 and Section 508.
Providing post-launch client and product support. Monitoring all client service desk inquiries through JIRA. Replicating issues, liaising with the developer, manually testing all fixes and updating the client. Running client meetings.

Software Developer

APAX Software
June 2019 - August 2020

Created, updated and maintained custom React/Django websites for clients.
Participated in pair programming and sprints.

Software Developer Level 1

US Equestrian
October 2017 - February 2019

Created content, made modifications and resolved bugs in the existing in-house WPF application (.NET WPF VB).
Optimized frequently used queries and processes within the application to reduce load time and strain on the system.
Instrumental in the integration and creation of website pages (ASP.NET Web Forms VB/C#) that accessed USEF’s database for the rollout of a refreshed website for an affiliate organization.
Member of a scrum based team that consisted of seven other developers and two project managers.

Junior Data Analyst

US Equestrian
May 2014 - October 2017

Planned, organized and built reports through TSQL querying of the database with Microsoft SQL Server 2014 Management Studio for internal requests submitted by other departments.
Provided monthly reports to outside organizations using Access and Excel.
Handled daily processes including the integration of financial transactions.
Created “fillable” forms with Adobe Acrobat XI Pro for the website that were utilized by USEF membership.

Education

Web Developer Bootcamp

Awesome Inc U
Completed May 2019

Topics: CS and Programming Fundamentals, Full-Stack Web Development, Tech Job Skills
Technologies: HTML, CSS, JavaScript, CLI, Git, mySQL, PHP, Laravel, Vue, Heroku

Associate in Business - Computer Support Specialist

Lansing Community College
Graduated May 2010

Courses on installing, modifying and making minor repairs to computer hardware and software systems, along with providing technical assistance and training to system users.